Lesson Terms and Conditions

We want our lessons and workshops to be fun and provide you with the best possible experience, so when joining any of our courses it is a good idea to check the following terms and conditions. By booking any of our courses, you agree to accept the following terms and conditions.

Health and safety

You will receive a short briefing on health and safety at the start of your course.

We will supply you with an apron and other protective equipment where appropriate. Please wear clothes you won’t mind getting messy. No loose jewellery please and long hair to be tied back. We are not liable to any damage that occurs to clothing.

Ceramics made at workshops

We want you to be happy with the ceramics that you produce at our lessons/workshops so every care is taken to avoid those unexpected defects when firing. However, clay is clay and we cannot control everything that goes on in the kiln. Cracks and defects are always possible and always frustrating!

We aim to glaze, fire and return your ceramics to you in 3 to 4 weeks. Occasionally this can take longer due firing schedules and unforeseen circumstances.

For further information on our delivery and collection policy, please read here.

Booking

Full payment is required at the time of booking. You will receive an email confirmation and we’ll email you again nearer to the start date to finalise details. You can email us at any time (info@throwtofire.co.uk) to discuss requirements and we’ll be happy to help.

Cancellations

We’re a small business with limited resource so we ask that you please consider your course booking carefully before purchasing. However sometimes life is not simple and we understand you may need to rearrange. We are happy to change your booked lesson/workshop to a later date or refund you, if we're notified 1 week before. Please notify us by email (info@throwtofire.co.uk). We will not offer booking changes or refund on cancellations less than 7 days before the start of a course.

Refunds

If you qualify for a refund you are able to request one. Refunds may take up to 30 days to process. Unfortunately we are unable to refund for courses booked using gift vouchers but we can hold it on account for upto 1 year.

Non-attendance

Refunds will not be given to any bookings not attended without prior cancellation.

Cancellations by Throw to Fire

In the event that Throw to Fire cancels a course, due to unforeseen circumstances, we will offer a full refund of payment already received. We will give as much notice as possible and will notify you using the details given at the time of booking so please make sure they are correct.

Liability

Throw to Fire does not accept any liability for lost or damaged possessions and will not be liable for any loss suffered by you resulting from any event which is beyond the reasonable control of Throw to Fire.